Reservations

RESERVATIONS CANNOT BE MADE BY PHONE. Due to the volume of emails being received, please allow 24 hours for replies to inquiries.

Please use this online self-reservation system to reserve your seating.  Most questions regarding our policies and procedures are outlined below.

Parking is available in the rear of the building, or along Broad Street and the adjacent side streets.

TOURS are available on Saturdays (2:30, 3:30, 4:30, 5:30, 6:30, 7:30, 8:30) and Sundays (1:30, 2:30. 3:30, 4:30)

Please scroll down to view answers to Frequently Asked Questions

• Your reservation will be held for 15 minutes, after which time we will release those seats to be used by another guest.
• This reservation system is for reserving seatings on Fridays,  Saturdays, and Sundays.  The last reservation time is 90 minutes prior to closing.  Walk-in seating is available, on a “first come, first served” basis.  Our last seating time is 30 minutes prior to closing (last call).
• For information on hosting a private party in our tasting room or on our premises, please email reservations@stripedlionrum.com .

CLICK HERE TO MAKE YOUR RESERVATION

• Does my reservation include a tasting?
  • Your reservation holds a table, and when you arrive you will be given a required verbal tour, introducing our distillery to you and your guests.  You will then have the option to pay $10 per person to participate in a walking tour, which is accompanied by a small tasting of our unaged rum, one of our flavored rums, and our aged rum.  The tasting is included with the paid tour, but the paid tour is optional.
• Does my reservation include cocktails?
  • Your reservation holds a table, and when you arrive you will be given a required verbal tour, introducing our distillery to you and your guests.  Once you have participated in the verbal tour, you will be able to purchase cocktails to enjoy.
• Do you sell food, or can I bring food with me?
  • By state regulation, we are not allowed to sell food.  You may bring food with you, to enjoy at your table. Please note, table top space is limited. We also have some menus for local eating establishments within walking distance, and for restaurants that deliver.
• The system won’t let me make a reservation at the time that I want.  Can I call to make my reservation?
  • Our system does not allow bookings if it would allow us to go over our capacity.  If you are unable to make the reservation, you can try reducing the duration of time or choosing a different time or day.  We cannot make a reservation that will push us over our state-regulated capacity, even if you call.
• Do I need to make a reservation if I want to purchase a To-Go Cocktail?
  • You may walk in to purchase bottles, merchandise, and To-Go Cocktails.  Please keep in mind that our To-Go cocktails are made once they are ordered, so there will be a brief wait before the cocktails are ready.
• What if I want to make a reservation for more than 6 people?
  • There is limited availability for seating a party of more than 6.  Please contact us at reservations@stripedlionrum.com.  In many cases, we may be able to accommodate slightly larger parties by having you create two reservations, which we will then merge.
• How do I make a reservation for a private party?
  • If you are interested in hosting a private event at our distillery, we can provide you with the current rental rates and regulations.  You may email us with a request.  Please include your name, your phone number, the number in your party, and the type of event.  Please note that our tasting room can accommodate 15 patrons, and our premises can accommodate 45 guests.
    
• Do you have outdoor seating?
  • Weather permitting, we do have limited availability for outdoor seating.  At this time, if you prefer to be seated outdoors you may select that location when you make your reservation.  We have walk-in availability for outdoor seating as well.
• Do I really need to make a reservation?
  • Reservations are highly recommended, as we have limited indoor capacity due to current state restrictions on spacing between guests.  We can currently accommodate 30 guests indoors.  A reservation will guarantee that you will be able to stay and enjoy learning about rum with us.  We do seat walk-ins if there is availability, but we honor reservations before we seat walk-ins.
• Can I call to make or change my reservation?
  • Our online system assigns tables automatically and is designed to keep us compliant with state regulations.  We cannot add to your reservation over the phone.  We cannot make reservations over the phone. We recommend that you book the new reservation online, and then cancel the undesired reservation using the link in your confirmation email.
• Can I email you to make or change my reservation?
  • Our online system assigns tables automatically and is designed to keep us compliant with state regulations, and to properly seat our guests.  There are very few changes that can be made via email.  We cannot increase your reservation via email.  We  do not make reservations over the phone.
• What if someone extra wants to come with us at the last minute?
  • We strongly recommend that you make a reservation for all patrons in your party.  If you arrive with more people than there are seats reserved, we will have to turn part of your group away if adequate space is unavailable.
• Are children allowed in the distillery?
  • Well-behaved children are allowed to come to the distillery, but since they count towards our capacity they must be included in your group size when you make your reservation.  Children are expected to stay with their adults at all times.
• Are pets allowed in the distillery?
  • We are unable to allow animals into our facility.